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Services

24/7
Continuous monitoring
365
Days a year
8
Services
Web
From computer, tablet or phone

Monitoring services

Remote management of your equipment, 24 hours a day, all year round.

SMR 01

24/7 alarm management

We monitor your refrigeration, air-conditioning, electrical, lighting and other connected systems 24 hours a day, 7 days a week. We give immediate notice and log every alarm under a protocol agreed with you; specialists analyse and confirm it, and notify the technical service when needed. You also get web access to your data from any computer, tablet or phone.

SMR 02

24/7 remote technician

A qualified technical team analyses data and critical alarms, and their possible impact on your systems — helping you cut energy use, improve service performance and increase energy efficiency.

SMR 03

HACCP traceability and quality

Traceability and quality reports record the temperatures at which your products are stored and compare them with those required by the health authority. The service includes preparing the reports and storing them for 18 months; they can also be checked online at the store when needed. You choose whether to receive one or both reports (HACCP and HACCP-Q) each month.

SMR 04

Set point regulation

We regulate the variables (set points) of your equipment so it runs effectively and efficiently in different situations — for example on very hot or cold days, or at peak footfall we adjust air conditioning and lighting, then return them to the agreed values.

SMR 05

Refrigeration plant monitoring

We ensure optimal performance of your refrigeration plants regardless of operating conditions, ambient temperature or shopping patterns.

  • Real-time operating conditions
  • Constant review to prevent compressor damage: starts per hour and usage rate
  • Review of plant sizing
  • Control of compressor start conditions to avoid overconsumption
SMR 06

Refrigerant level monitoring

We continuously track the refrigerant levels in your system. If the level drops below the set value, an alarm is triggered and reported to you in time.

SMR 07

Parameter reset (T0)

We restore the operating parameters defined in the original project. To get the best performance from your equipment, this should be done regularly.

  • Lower energy consumption
  • High equipment performance
  • Lower operating and ownership costs
SMR 08

Energy consumption reporting

We monitor in real time the energy consumption that directly affects your operating costs. With this information you can compare, manage budgets and define efficiency practices.

  • Lower energy bills and higher profitability
  • Benchmarking between stores to prioritise investment
  • Comparison between equipment types to prioritise investment

Want to monitor your equipment?

Tell us how many sites or units you have.